Broker Portal Guide
Your command center for managing deals, tracking commissions, and scaling your lending business.
Accessing the Portalโ
URL: portal.moneymatcher.io/broker
First-Time Setupโ
- Complete your broker application at moneymatcher.io/broker-apply
- Receive approval email with login credentials (typically 24-48 hours)
- Set up two-factor authentication (required)
- Complete your company profile
- Add team members if applicable
Dashboard Overviewโ
Your dashboard shows:
| Section | What You'll See |
|---|---|
| Active Deals | All deals in progress with status indicators |
| Recent Activity | Latest updates, lender responses, and notifications |
| Pipeline Value | Total loan volume in your pipeline |
| Pending Commissions | Earnings from deals awaiting closing |
| Performance Metrics | Conversion rates, average deal size, and trends |
Submitting a New Dealโ
Step 1: Enter Borrower Informationโ
Required fields:
- Borrower name and contact
- Entity information (if applicable)
- Credit score (or authorization to pull)
- Experience level (number of properties owned/flipped)
Step 2: Enter Property Detailsโ
- Property address
- Property type (SFR, multi-family, commercial)
- Purchase price or current value
- Estimated rehab budget (if applicable)
- After-repair value (ARV) for fix-flip deals
Step 3: Select Loan Typeโ
Choose from:
- DSCR Loans - Rental property financing
- Fix & Flip - Short-term renovation loans
- Bridge Loans - Temporary financing
- Construction - Ground-up building
- Commercial - Business purpose loans
Step 4: Upload Documentsโ
Essential documents:
- Purchase contract or LOI
- Rent roll (for DSCR)
- Scope of work (for fix-flip)
- Entity documents (Operating Agreement, EIN)
- Proof of funds for down payment
Step 5: Submit for Matchingโ
Click "Get Rates" to receive quotes from 10+ matching lenders within seconds.
Managing Your Pipelineโ
Deal Stagesโ
| Stage | Description | Your Action |
|---|---|---|
| New | Just submitted | Review quotes with borrower |
| Quoted | Rates received | Help borrower select lender |
| Application | Formal app submitted | Assist with document collection |
| Processing | Lender reviewing | Monitor for requests |
| Underwriting | Final review | Address any conditions |
| Approved | Clear to close | Coordinate closing date |
| Closed | Funded | Celebrate + request referral |
Pipeline Actionsโ
- Filter by loan type, status, or date range
- Sort by closing date, loan amount, or lender
- Export pipeline to Excel for reporting
- Archive closed or withdrawn deals
Document Vaultโ
Securely store and share documents:
Uploading Documentsโ
- Click on any deal
- Select "Documents" tab
- Drag and drop files or click to upload
- Documents are automatically organized by type
Sharing with Lendersโ
- One-click sharing with selected lenders
- Track when documents are viewed
- Receive notifications when more documents are requested
- Audit trail of all document activity
Security Featuresโ
- AES-256 encryption at rest
- SSL encryption in transit
- SOC 2 compliant storage
- Automatic virus scanning
Communication Centerโ
Lender Messagesโ
- All lender communications in one place
- Thread history per deal
- File attachments supported
- Read receipts available
Borrower Updatesโ
- Send automatic status updates to borrowers
- Branded emails with your logo
- Template library for common updates
- Schedule follow-up reminders
Reports & Analyticsโ
Available Reportsโ
| Report | Description |
|---|---|
| Pipeline Report | All deals by stage and status |
| Commission Report | Earnings by period, lender, or loan type |
| Conversion Report | Lead โ Quote โ Close rates |
| Lender Performance | Which lenders close fastest/most |
| Volume Report | Total funded volume over time |
Custom Dashboardsโ
- Create custom views for your workflow
- Set up email alerts for key metrics
- Compare performance periods
- Export to PDF or Excel
Team Managementโ
For broker teams with multiple users:
User Rolesโ
| Role | Permissions |
|---|---|
| Admin | Full access, manage users, view all deals |
| Broker | Submit deals, manage own pipeline, view reports |
| Processor | Manage documents, update statuses, communicate with lenders |
| Read-Only | View pipeline and reports only |
Adding Team Membersโ
- Navigate to Settings โ Team
- Click "Invite User"
- Enter email and select role
- New user receives invitation email
Mobile Accessโ
The broker portal works on any device:
- Responsive design adapts to screen size
- Quick quote feature for on-the-go quotes
- Push notifications for deal updates
- Document camera upload directly from phone
Integrationsโ
CRM Integrationsโ
- Salesforce
- HubSpot
- Follow Up Boss
- Custom via Zapier
Accountingโ
- QuickBooks Online
- Xero
- Commission export CSV
Other Toolsโ
- DocuSign for e-signatures
- Plaid for asset verification
- Point of Sale (POS) systems
Support & Trainingโ
Getting Helpโ
- Live Chat: Available 9am-6pm EST
- Email: support@moneymatcher.io
- Phone: (888) 555-RATE
- Knowledge Base: help.moneymatcher.io
Training Resourcesโ
- Video tutorials for every feature
- Weekly live training webinars
- One-on-one onboarding available
- Broker success manager for volume partners
Ready to Get Started?โ
Apply for Broker Portal Access โ
Typical approval time: 24-48 hours